Plymouth Meeting Auto Repair

I just had a very positive experience with German Auto Specialists for changing my brakes and doing regular maintenance on my BMW 328i. They made sure I wasn't buying more than I need to, and were very honest about the condition of my car and the work. I will definitely return to this shop for any other mechanical needs.

I have an older Porsche with many maintenance trips to GAS over the years. To give a review based on just one experience at one point in time reveals very little about this or any other repair facility Even broken clocks get it right twice a day. But when considered together over time, a picture emerges. The reader can be assured that GAS gets it right and does so consistently. This is a difficult standard to maintain. They make it look easy. This is also how you make customers for life. They rock.

THE GOOD: Have been going here for 12 years. Excellent know-how in the service and maintenance of BMW's. They can ALWAYS "fix it". Prices are always lower than the dealer. Very honest about the problem with the car; never make up or invent problems. Fairly fast repairs. Will sometimes let you bring your own parts. Friendly staff. Have free WiFi and coffee in waiting area. You get routine service reminder letters sent to your home. Can easily arrange rental cars with a third party agency. THE BAD: Sometimes service of dubious benefits are touted, for example, transmission flush, air intake cleaning, etc. Service prices are fair, but not cheap. Don't have free rentals. Waiting are is small and cramped (especially compared to the dealers). Location in a crappy area with no food or shopping available. Hard to get a last minute appointment.

Auto repair is never enjoyable, but German Auto Specialists reduce the pain with a straightforward approach. I am a repeat customer over 5+ years and multiple visits. The team at German Auto provide a reasonable evaluation of options, quality work and fair prices to get you back on the road. They are knowledgable, experienced and Eagle Scouts too. You'll find much better value and service here compared to the service arms of the dealerships. One example: John diagnosed an issue with our Audi's engine that should have been covered under the manufacturer's warranty. While he did not get the repair work in that case, his insight was critical to our negotiations with Audi corporate through the dealership just down the road with a favorable outcome. Highly recommended!

Convenient drop off and pick up after hours. Costs less than $500 this time!

German Auto is as reputable as they come. Have brought our European autos here for service (various marques) for 10+ years and have never had a bad experience with JR, JB, or their team. Highly recommend them; skill, experience, honesty, and trustworthy - top marks in all categories.

JR, JB, Joanne and the staff are very knowledgeable and service oriented.

Exceptional service provider.

I am very happy with the expertise German Auto Specialists showed in working on my VW!

Professional, thorough and very pleasant to deal with. Great job and better prices than my last shop.